Information Text Regarding the Processing of Personal Data

As Vesta Customs Consultancy, we place great importance on securely storing your personal data in compliance with the Personal Data Protection Law No. 6698 ("Law"). As the "Data Controller," we are committed to ensuring the collection, processing, and secure storage of personal data, specifically in relation to individuals who benefit from our products and services, while adhering to the purposes and scope set out in our Privacy/Personal Data Protection Policy and Communication Consent. Below, we inform you of the methods, purposes, and legal grounds under which your personal data will be collected, processed, and transferred.

1. Methods and Legal Grounds for Collecting Personal Data
As Vesta Customs Consultancy, in our capacity as the data controller, and in accordance with the legal obligations arising from applicable regulations, we collect your personal data either automatically or manually through verbal, written, electronic, or other means (e.g., website, social media platforms, mobile applications, etc.) for the following purposes:

To allow you to benefit from our services,
To inform you about our campaigns with your consent,
To record your suggestions and complaints,
To provide better service standards,
To determine and implement our business and commercial strategies,
To ensure our services comply with legal frameworks and fulfill contractual obligations.

We may collect your data when you use our call centers, visit our website, participate in our training programs, seminars, or events, and for other activities related to our products and services.

Personal data obtained before the enforcement of the Personal Data Protection Law, in compliance with applicable laws, will also be processed and protected in accordance with the conditions and terms outlined in this document. However, this does not relieve users/members of their obligation to take security measures. Users/members are responsible for using our website and online systems in compliance with the law. Without our written consent, users/members may not copy, use, reproduce, alter, store, or process any data, content, or information. We reserve all legal rights in this regard.

This information may be updated or modified by Vesta Customs Consultancy in accordance with legal regulations and requirements, and will be published on our website, portal, or online systems. Changes will be valid and binding from the date they are published.

2. Processing and Purposes of Personal Data
As the data controller, Vesta Customs Consultancy collects, stores, updates, and processes personal data that is provided voluntarily or through consent. This data can be processed in accordance with the following purposes:

To offer and improve our services,
To inform you about promotions, campaigns, or offers,
To keep records of feedback and complaints,
To manage business operations and strategies,
To comply with legal obligations.

The data may be processed using various communication channels, such as our call centers, written communication channels, social media, and mobile communications.

3. Sharing and Transfer of Personal Data
Vesta Customs Consultancy may transfer your personal data to third parties in compliance with legal requirements and with sufficient security measures both within Turkey and abroad. This includes sharing data with group companies, business partners, service providers, public institutions, or legal entities when required for the operation of services or as per legal obligations.

The sharing and transfer of personal data will be conducted in accordance with the conditions and purposes outlined in the Personal Data Protection Law, specifically Articles 8 and 9.